Universal Studios Orlando - Volcano bay
Hi there we brought our tickets from American attractions to go to your parks and really loved Volcano bay but was very disappointed that the park was closed for several days while we were there with no explanation and feel we wasted our money buying that park ticket we were there in January 2018 .
Universal Studios Orlando - Annual passes
Chayenne was AWESOME!! Thank you
Universal Studios Orlando - They have not called me yet
They were suppose to call me and nothing
Universal Studios Orlando - Horrible customer service
Horrible customer service, I drove from Michigan to Orlando to spend time with my family in studios universal, when we when to buy the tickets the customer services is horrible the employee was not able to give the right information and she had a horrible attitude, I spoke to the manager and she didn’t do anything. Not recommending
Universal Studios Orlando - Awesome, so helpful. Made the vacation despite the weather!
Overbooked to capacity and weather. They extended our passes to compensate us.
Dec 28-29 2017. Sure we expected the parks to be busy after x-mas but it was just insane. Close to 3 hours wait for the Harry Potter ride at Universal studios. The next day we bought express passes for our family of four. More than $650. We were at the Harry Potter...Read more
Universal Studios Orlando - Express pass$1900.00
We did the vip express pass because we wanted to enjoy it with no lines or waiting .not worth the money
Hi there, I’m Justin, visiting Universal Studio Orlando from Toronto. I enjoyed all the experience except for the last part in Krustyland on Dec 26. I lined up in the single rider line at around 2pm in Krustyland, where I was with 6 other visitors. A female staff...Read more
Universal Studios Orlando - Annual pass
I have never received any onsite hotel discount what so ever trying to use my annual pass. Great parks. They don't need to lie about that.
I was hit in the chest by a man at Universal studios on August 28th, 2017, at approximately 2:30pm. I made a report to the Manager, who called her Supervisor Joey, He became belligerent, and allowed the man and his friends to finish their meal and leave. I asked him to...Read more
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