Latest review first
I purchased 2, 1 day park hopper tickets along with the express pass tickets totaling $636.00 only to be handed two flimsy paper tickets that needed to be shown at each ride entrance. When I asked if they had a wrist band the lady looked at me and said "this isn't...Read more
My Child Was Mistreated On A Grad Trip And No One Informed Me Of Anything. There was a case of a lost wallet. My Son turned in the missing items to the lost and found area and got in trouble for it. There was no proper investigation. Ive talked to the Orlando Police...Read more
I didn't like
- Way my son was treated
Taking a picture in public area. A lady who chose to have her butt exposed for the world stepped into frame. Camera was turned off no picture taken because her butt was exposed in our picture. No one wanted that. One Security member for universal was behind us. Told us...Read more
Universal Studios Orlando - 4 day pass question
They were very helpful indeed
Universal Studios Orlando - Corregir nombre de uno de los boletos comprados
Se llamó a servicio al cliente para corregir uno de los nombres. El servicio fue excelente.
I purchased the Florida resident deal Universal was having. And from how the tickets were described it gave me the impression we could do the three parks for the four days. The email confirmation sent to us made it seem like it was valid for all parks. So I was calling...Read more
Universal City, California
Went to Universal Adventure Island attempted to ride Kong Skull Island 3 times only to find that it was down and were told to keep checking the app. Then went to Universal Studios attempted to purchase the Express Pass and was told $200 per person for one day. When...Read more
Visited the parks on 3/5/18. Music way too loud so we had to yell to talk to each other. The ride seats have been made smaller (according to a few employees) when they did "renovations" so my son would not fit on any of the rides he wanted to go on. The cement walkways...Read more
Universal Studios Orlando in Orlando, Florida - Was totally satisfactory
Very nice person and resolve my question
Universal Studios Orlando - Volcano bay
Hi there we brought our tickets from American attractions to go to your parks and really loved Volcano bay but was very disappointed that the park was closed for several days while we were there with no explanation and feel we wasted our money buying that park ticket we were there in January 2018 .
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