
Universal Studios Orlando Reviews
Universal Studios Orlando Reviews
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Verified Reviewer New Reviewer4 day visit tickets from 2 years ago. Pre covid
No reach out from Universal and even tried there customer service with no call back.
User's recommendation: Only come if wanting to waste several days. Bring water bottle and snacks.
- Rides when open
- Closed rides
Web site is absolutely useless.
User's recommendation: Don't bother booking a vacation using the website.
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Verified Reviewer New ReviewerCompany fixed the issue and I have been provided with partial refund. Refused to give us ticket # back but git hotel refunded..
- Harry potter
- Bo accommodations for unknown disability
- After rocking coaster felt like had a concussion
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI can’t get ahold of anyone
Security
User's recommendation: FIRE THE SECURITY.
- Worries security
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOnce we got to the actual customer service it was great but getting to a person was harder than it should be
User's recommendation: If no success with universal, Google other ways to trouble shoit.
- Creative
- Harry potter
- Technical difficulties
Customer service
- Terrible online service
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Masks
User's recommendation: Do not recommend.
- Harry potter
- Broken
- Express pass too expensive
- Closed rides
Member of party had flight cancelled
I send a letter a year and a half ago to work at Universal studio never got a reply
- Fun place to visit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVery poor visit
User's recommendation: Please don't visit.
- Over crowded
Trying to get discount for having gold pass
User's recommendation: Don’t get the gold pass it’s only express 1 per ride and to many loop holes for not getting your 15-20% discount.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBrands Related to Universal Studios Orlando
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Received a phone call after 72 hours since I was at park. Like to say that I reached agreement on compensation from my visit.