Universal Studios Orlando Reviews and Complaints
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What was your experience with Universal Studios Orlando?
Customers don't like
- Made my daughter cry
- Crowd control and customer service
- Being assaulted
Customers like
No items
Went to Universal Adventure Island attempted to ride Kong Skull Island 3 times only to find that it was down and were told to keep checking the app. Then went to Universal Studios attempted to purchase the Express Pass and was told $200 per person for one day. When...
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Visited the parks on 3/5/18. Music way too loud so we had to yell to talk to each other. The ride seats have been made smaller (according to a few employees) when they did "renovations" so my son would not fit on any of the rides he wanted to go on. The cement walkways...
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Universal Studios Orlando - Was totally satisfactory
Very nice person and resolve my question
Universal Studios Orlando - Volcano bay
Hi there we brought our tickets from American attractions to go to your parks and really loved Volcano bay but was very disappointed that the park was closed for several days while we were there with no explanation and feel we wasted our money buying that park ticket we were there in January 2018 .
Universal Studios Orlando - Annual passes
Chayenne was AWESOME!! Thank you
Universal Studios Orlando - They have not called me yet
They were suppose to call me and nothing
Universal Studios Orlando - Horrible customer service
Horrible customer service, I drove from Michigan to Orlando to spend time with my family in studios universal, when we when to buy the tickets the customer services is horrible the employee was not able to give the right information and she had a horrible attitude, I spoke to the manager and she didn’t do anything. Not recommending
Universal Studios Orlando - Awesome, so helpful. Made the vacation despite the weather!
Overbooked to capacity and weather. They extended our passes to compensate us.
Product
Dec 28-29 2017. Sure we expected the parks to be busy after x-mas but it was just insane. Close to 3 hours wait for the Harry Potter ride at Universal studios. The next day we bought express passes for our family of four. More than $650. We were at the Harry Potter...
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Similar to Universal Studios Orlando
Universal Studios Orlando - Express pass$1900.00
We did the vip express pass because we wanted to enjoy it with no lines or waiting .not worth the money