Universal Studios Orlando Reviews and Complaints
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Customers don't like
- Made my daughter cry
- Way my son was treated
- Paper ticket
Customers like
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I have had some issues with Universal in the past, but I have yet to run into an issue with Guest Services themselves. I am not a particularly assertive person, so I cannot say I have been given free handouts due to any trouble, but honestly, I'm on vacation - as long...
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Company wrote 0 public responses to the review from Nov 28.
Universal Studios, Orlando is guilty of false advertising re: parking fees and discrimination against the handicapped. On Nov. 3, 2018, my spouse, who has cerebra palsy, and I arrived at the parking gate at 7:40pm to go to City Walk. The on line advertisement read free...
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Company wrote 0 private or public responses to the review from Nov 06.
Thank you for checking in. No, the issue was NOT resolved. I was on the phone for hours with people from Universal, and after my son having to stand outside separate from his group of friends by himself at 15, getting shuffled from line to line, he finally got in...
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Company wrote 0 public responses to the review from Oct 21.
Anonymous
Yes it’s horrible your son had to stand in line to resolve a situation, one you conveniently don’t discuss so the reads are left to assume there’s a reason you’re hiding that ...
Universal Studios Orlando - Terrible time at universal Studios
Id rather talk on the phone..please call me at 386 444 5765
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 15.
Universal Studios Orlando - Missed phone call
At 12:30, I received a call but missed it. I have tried to call back but haven’t gotten ahold of anyone. I put in an application so I’m just wondering if it’s got to do with that. Thank you!
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 12.
Universal Studios Orlando - If a bag can come to hollween horror nightsbts
Would not give me a a representative and none of the options dealt with my question if I can take a bag into Halloween Horror Nights
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 10.
Universal Studios Orlando - Passholder information
Hoping as an annual pass holder that we got a free Halloween horror nights ticket per person for the season but found out it’s only for premier members
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 10.
Universal Studios Orlando - Picked the wrong date
no one is answering been on hold for 20 mintues
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 30.
My daughter went to Universal Studio last night on September 26th 2018 then she was with some people that were drinking in the garage she was not drinking nor was one other party and or two other parties out of the 5 and she was trespassed she they had tickets was not...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 27.
Anonymous
The phone number is not valid
Similar to Universal Studios Orlando
Universal Studios Orlando - Tickets
Discounts for group tickets inform
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 31.
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I believe this was a Halloween Horror Nights event night, which cancels out the free 6PM and later parking.
Hmmmmmmm. I found something online about exceptions. Sounds like you didn't do your due diligence. Not sure where the discrimination came in. Did they say old people with phys...