Customer service

Universal Studios, Orlando is guilty of false advertising re: parking fees and discrimination against the handicapped. On Nov.

3, 2018, my spouse, who has cerebra palsy, and I arrived at the parking gate at 7:40pm to go to City Walk. The on line advertisement read free parking after 6pm for Florida residents, but we were required to pay the $25. parking fee. Moreover, my spouse and I are seniors and she is handicapped.

The ticket agent didn't seem to care. She said it was a busy, eventful night. Nothing on the website said anything about exceptions to the price.

I feel we were treated unfairly and my spouse was discriminated against by Universal Studios. dholst347@aol.com

Reason of review: Pricing issue.

Monetary Loss: $25.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Hmmmmmmm. I found something online about exceptions.

Sounds like you didn't do your due diligence. Not sure where the discrimination came in.

Did they say old people with physical issues have to pay but everyone else is free? Yeah, that didn't happen did it...

to Anonymous #1594161

You didnt do your homework. I said parking from 6pm to 10pm for Florida residents was supposed to be free. Our age and handicapp status was a seperate instance of discrimination

You May Also Like