I was hit in the chest by a man at Universal studios on August 28th, 2017, at approximately 2:30pm. I made a report to the Manager, who called her Supervisor Joey, He became belligerent, and allowed the man and his friends to finish their meal and leave.
I asked him to call security and have the man removed, he did not. After 40 minutes security manager Tony could not find the assailant because the Manager Tony allowed I'm to leave.
The police were called, and The security Supervisor provided me with the incorrect email to send the video I had taken of the ordeal. A friend in my party was accused of threatening the Manager Joey, when he was just asking why Joey was not doing his job to remove the assailant from the premises.
Product or Service Mentioned: Universal Studios Orlando Manager.
Reason of review: Poor customer service.
Monetary Loss: $1500.
Preferred solution: The Manager Joey and Security Supervisor Tony should both be terminated..
I didn't like: Being assaulted.