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I purchased two gift cards as birthday gifts for my two grandchildren-one arrived in a nice enveloped the other stuck to the bill. I called and requested another envelope and they said it was against policy to sent two. I requested a refund-they agreed. They would...
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Anonymous
UniversalRocks

This may be the dumbest complaint I have ever read about any company.

Anonymous
Anonymous

Good point lou... let's cancel a trip and disappoint our grand kids because you couldn't get another universal envelope. I wish I had grandparents like you, instead on ones wh...

Hempstead, Texas
#322893
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I recently went to Islands of adventure in orlando; everything was great and i had a lot of fun but before the fun i had to wait forever!!!! they should do something so we can be more comfortable than that in the waiting lines since we sometimes wait way more than an...
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#321263
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I bought a universal sudios orlando annual pass for 200.00. It is not worth the effort, don't waste your time buying one. Pass holders seem to get the worst of everthing from parking. The far away lots with broken escalators and people movers. So plan to walk alot...
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Anonymous
UniversalRocks

You will wait even longer for kiddie rides at Disney. We stay on site at Universal and blow past everybody in line. Have fun at the Magic Kingdom....

#305742
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While browsing Universal's website and viewing they're major attractions (rides), NO where on the website was anything mentioned about body size, dimensions etc.... The only thing they mention is height requirements and that most rides had a test seat located before...
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Anonymous
Anonymous

you are complaining because you and your family are grossly obese? how is this the parks fault? you spooge over onto other people on rides, planes etc, cant control yourself ...

Anonymous
SmilinStan

Maybe this is a sign for you and your family....

#298201
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I spent the extra 40.00 a piece on two express passes this year. One for me and one for my boyfriend. I have been going every year since 1997. Last year we had to wait so long in line that we only went through 3 houses on a Saturday! We did not get to see any shows....
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Anonymous
Anonymous

Express has always been 1 time each. I am guessing it was used when there was a shorter line where one could easily have waited through especially earlier in the evening. I ...

Anonymous
Anonymous

There are different tiers of express pass. All of which are described in full on the website

#141327
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I think it is BS that you have to spend an extra 40-80 bucks so you can go through the haunted houses faster.. but the kicker is they only let you go through the speed pass lane ONCE!! So if you like the house, your happy *** has to wait 2-3 hours with everyone else.:(...
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#141326
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Universal Studios Home Entertainment (USHE) sells defective DVD's. The third DVD disk of a set for a TV series was defective right out of the box. Several of the episodes would not play. USHE will not answer my emails or complaints on their website. They also did...
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Anonymous
UniversalRocks

Not all Blu Ray players play all discs... I thought I had defective discs that would not play in a $600 PS3. They played fine in a $99 Samsung. Blu Ray keeps changing player r...

Anonymous
Anonymous

Disk 4 of a TV series I bought stopped working at episode 3 and won't play at all, and there is not a single mark on the disk. I will never buy another USHE disc again, I have...

#137005
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When we were at Universal studios in orlando on 8/4/08 my neice bought a men in black photo package for $31.90. Lator when checking her bank statements on-line she noticed she had been charged twice for the same package. You would think all you would have to do would...
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#130755
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