Universal Studios Orlando
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- Rain rides closed
Preferred solution: Let the company propose a solution
Halloween Horror Nights
Going to pick up students where do I wait what lot
Preferred solution: Maybe somebody that’s knows
Exchange of a robe
Refund on tickets
Lockers , got charged $10 - 3 times .
- Diversity
- Turkey legs
- Volcano bay
- Lockers charged me extra
- Rocket rocking roll coaster hurts
- After rocking coaster felt like had a concussion
Preferred solution: Full refund
Want to modify my season passed
User's recommendation: Absolutely not
Checking on something
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response to letters or emails
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaVirtual Lines are stupid!
Preferred solution: Let the company propose a solution
User's recommendation: Virtual line is a scam!
No One to Answer the Phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaBad experience
- Harry potter
- Value
Preferred solution: Full refund
User's recommendation: Be prepared for large crowds and long waits
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTickets paid for and didn't recieve ticket
- Terrible online service
Preferred solution: Deliver product or service ordered
Customer Service Hold Time is UNACCEPTABLE
Preferred solution: I don't want to lose out on the March 31 deadline for an extra 3 months on the pass I wanted to purchase because I couldn't buy it online.
User's recommendation: Good Luck
Is the park opened to the public
User's recommendation: Warn customers that the purchase they make may not be for the park they want
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Supply and demand.. It's easy. They own it, they charge what they want.