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I'm in tears with anger right now with the way my family was just treated by this facility. My family bought the meal package plan when we purchased the tickets about 6 months ago. We were told we could eat at any restaurant on the City Walk. Upon arriving at the...
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1.0
#1055613
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I have been an annual Premier Pass holder for 7 years now. I had one those passes with the picture on it. So, today when I tried to get in the park, at the toll booth I was not allowed in. I was hold at the entrance for over 15 minutes because the system showed that...
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#1011425
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I am very disappointed. I purchased 4 Park to Park tickets on December 2, 2016 because my wife and I and 2 guests very much wanted to see the Wizarding World of Harry Potter. We went to Diagon Alley first because my wife and I had already seen Hogshead a few years ago...
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Anonymous
Anonymous

I've heard nothing from anyone

Universal Studios Orlando Pass Review

Universal Studios Orlando
#1010383
1.7
Tickets are way overpriced, hidden fees, tell you the Add/ones are $84 but then your forced to pick a date and price shoots up over &100 depending on the day! Park is okay but not worth the hassle! Pricing for Florida residents are a joke! Not a deal!
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Universal Studios Orlando Customer Care Review

Universal Studios Orlando
#987989
2.1
Universal Studios Orlando - Simple Review #1483981077
1 of 1
This employee is a complete ***. We paid $1,000 to enjoy the park but this *** wouldn't let us take a pic Infront of the ET ride. He used rude language Infront of my children as well. If you want to enjoy your time at Universal Do Not interact with this *** especially your children. We won't return because of him.
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Short Review on October 21, 2016

Universal Studios Orlando
#941138
Halloween Horror night is terrible . Do not recomend
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Universal Studios Orlando Customer Care Review

Universal Studios Orlando
#929414
1.4
1. We were kicked off the train to the other park 3 hrs into the park 2. We were kicked out of crusty, at 3:45 yes 4 hrs into the park, closing down for horror nights. 3. We walked to adventure island 5:20, rained heavy 20 steps into the park to be kicked out of the servey building. Yep a wonderful day at universal. $480 down the drain.
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My issue is not with any of the employees but with the rude fellow resort guests. A guest had a small child who unfortunately did not meet the height requirements. She wasn't even close. The guest proceeded to call the employee an a**hole! The employee handled it very...
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3.9
#958620
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Went to Universal Studios in Florida March 7 -21,2016 I've never been so disappointed. I bought a 4 day hopper and only used one day was so busy you couldn't walk around with out walking into someone also the wait for the rides were 1.5 to 2 hr waits. I did try to go...
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Anonymous
Anonymous

Why on earth should they reimburse you? Because it was busy? Ten seconds of research would have told you when the busiest times were in Orlando. This is on you.

Anonymous
Anonymous

There are websites that will show you when the busy times are. We went in February and it was like a ghost town. We got to ride everything :)

My family visited Universal on March 29, 2016. I paid for the express tickets for 2 children, There were 2 adults. We also bought the refill drink cups. The place was so mobbed it was ridiculous. There was nowhere available to have lunch without lines that went on...
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Anonymous
Anonymous

I love when people go to Orlando during spring break time (March-April) and then complain that it's busy. Good grief.

#826345
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2 one day passes for $240.00 gets you almost nothing. granted it was a busy tuesday but as we were finding our way around, we realized the waits were up to 2 hrs for some of the more popular attractions. no problem for another $220.00 we could upgrade to an express...
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I didn't like
  • Crowd control and customer service
  • Lack of purchase information
#822212
Reply to reviews
My husband and daughters are standing in line of the Transformers ride when the person who works in front of the line by the name of Dan decided to allow people to cut in front of us. When we asked him about it he got hostile claiming he did no such thing. My husband...
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2.5
#817857
Reply to reviews
Universal Studios Orlando sometimes has concerts in the park following the Mardi Gras parade. These concerts, I found out first hand, create dangerous and uncontrolled crowds. Families get separated by pushing teens who also jump over barriers and climb up on statues...
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Anonymous
Anonymous

Universal does not hire outside Security. The Security Officers either wear the white shirt and blue pants uniform, highlighter yellow polo shirt with black pants, or while po...

h.kitchener
h.kitchener

Interesting. We visited Universal in Orlando only once and came away much less than impressed. Now that Disney has betrayed it's workers by firing them and hiring foreign visa...

1.5
I didn't like
  • Made my daughter cry
  • Crowd control and customer service
#799396
Reply to reviews
Kelly from cat in the hat needs to work on her really really NASTY ATTITUDE she should even be working there with that mouth of hers
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Anonymous
Anonymous

I had the same issue with this girl on Thursday and friday,and you are so right she should be there with her mouth ,they do not have to worry about my family and friends going...

3.7
#794324
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