Universal Studios Home Entertainment (USHE) sells defective DVD's. The third DVD disk of a set for a TV series was defective right out of the box. Several of the episodes would not play.
USHE will not answer my emails or complaints on their website. They also did not respond to my BBB complaint. A web search revealed that many others have had similar problems with their defective DVD's. For a while USHE had a program to replace their defective disks but it no longer exists.
They will replace 'consumer damaged disks' for $8 but I didn't damage my disk and why should I pay $8 to replace a defective product? Don't buy DVD's made buy USHE! 1297a58
USHE will not answer my emails or complaints on their website. They also did not respond to my BBB complaint. A web search revealed that many others have had similar problems with their defective DVD's. For a while USHE had a program to replace their defective disks but it no longer exists.
They will replace 'consumer damaged disks' for $8 but I didn't damage my disk and why should I pay $8 to replace a defective product? Don't buy DVD's made buy USHE! 1297a58
 Comments (2) |
| 1. Written by JJ on February 20, 2012 from hannibal, missouri, US I had problems with my new Jurassic Park Blu ray... Disc 1 movie 1 didn't play. I tried 8 times then it finally played but then it would freeze up and I couldn't ff or rewind it. How do we get a replacement? |
| 2. Written by corazon on March 4, 2009 from -, -, - file a complaint for a defevtive movie |
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